PRICING
There are two costs in any serious AI receptionist quote: the one-off cost of building the system around your business, and the recurring cost of running it. This page explains what sits behind each of them, what moves the number, and what each plan includes, so you know exactly what you are comparing before you ask us for a quote.Implementation covers design, scripting, integrations, testing and launch. The subscription covers the running system, hosting, monitoring and ongoing adjustment. We quote both after a short call, because scope decides the figure.
Illustrative workflow
Review AI Receptionist for Business: 24/7 Answering & Booking. A related guide to check alongside this page is AI Receptionist for Small Business: 24/7 Call Coverage.
PLANS
Every plan is quoted individually after we look at your calls and workflows, so figures are shared on a call rather than published here. What is fixed is what each plan includes. Businesses of every size run on these plans, from a single site to multi-location organizations.
Core customer operations, answered properly
Answering, capturing, qualifying, booking and first follow-up for one core workflow, with calendar sync and notifications to your team.
Sales, nurturing and pipeline automation
Adds the commercial layer around the calls: AI sales conversations, nurture sequences, recovery of inquiries that went quiet, and CRM and pipeline automation.
Revenue operations, end to end
For organizations running a connected operation: scheduling, invoicing and payment collection, several agents and numbers, and business logic across the tools you already use.
Enterprise and multi-location automation
Complex, high-volume or multi-location operations where workflow design, governance and integration depth are the bulk of the work.
Plans are scoped in a short call: we look at how your calls arrive, what has to happen after them, and which systems need to be connected, then put the recommendation and the numbers in writing. Nothing is priced from a template.
WHAT DRIVES COST
Two businesses with the same call volume can sit in different plans. These are the factors that decide which.
How many workflows are being built, how many call types the agent must handle well, and how much of your process has to be documented before it can be automated.
How much talking the system does each month. Longer, more consultative calls weigh more than short booking calls, so call count alone is not the whole picture.
Simple booking is one path. Routing by practice area, service type, location, on-call rota or urgency multiplies the branches that have to be designed and tested.
Calendars, CRM, scheduling software, payment and invoicing tools. Well-documented systems are quick; unusual or legacy ones take longer to connect reliably.
Answering calls is the smallest version. Adding follow-up, reminders, invoicing, payment collection and review requests increases both the build and what the system replaces.
Scripts, availability rules and qualifying questions evolve. Ongoing adjustment is part of the subscription rather than a separate project each time.
COMPARING QUOTES
Per-minute answering services look cheaper on a quiet month and become unpredictable on a busy one. They also usually price message taking, not booking, so the cost of the work after the call sits with your team rather than in the quote.
Self-serve AI voice tools have a low monthly fee and no implementation cost, because the design, scripting, integration and testing are your job. That can be the right choice if you have the time and someone technical.
Our model is the opposite trade: a real implementation fee because the system is built around your process, and a subscription that includes running it and keeping it current. Which is better value depends entirely on how much of the work you want to own.
Bring one routine request and one exception. Review existing-number forwarding where supported, plus AI transparency.
What you get
Implementation covers the design and build: mapping your call types, writing and testing the conversation, defining qualification questions, connecting your calendar and CRM, building the follow-up and handoff workflows, running the system against real scenarios before launch, and training your team on what changes for them.
The monthly subscription covers running it: hosting and monitoring, ongoing adjustments to scripts, availability rules and qualification logic, and support when something needs changing. As your business changes, the receptionist changes with it — that is part of the subscription, not a separate project.
What is not included: your own telephony and payment provider fees, licenses for third-party tools you choose to use, and substantially new workflows or integrations beyond the agreed scope. We tell you which side of that line a request sits on before we do the work, not after.
Common questions
Because the system is built around your process rather than configured from a template. Implementation covers workflow design, call scripting, qualification logic, integrations with your calendar and CRM, testing against real scenarios and launch support.
From your actual call pattern and the workflows you want handled. Two businesses with identical call counts can need different plans if one takes short booking calls and the other takes long consultative ones, so we look at both before recommending a tier.
We discuss it before it becomes a problem. If your usage consistently outgrows a plan, moving up is usually better value, and we would rather tell you that during scoping than surprise you afterwards.
Yes, and most businesses do. Starting with call answering and booking, then adding follow-up, invoicing or review workflows once those become the bottleneck, is a sensible sequence.
Ongoing adjustment to scripts, qualifying questions and availability rules is part of the subscription. Building a substantially new workflow or integration is scoped as additional work, and we will tell you which category a request falls into before doing it.
Secure your spot and we will scope the workflows you want automated, tell you which plan fits and be clear about what is and is not included.
Keep exploring
Guides picked for this page, plus the services and decisions that connect to it.
Answering service cost depends on what is being purchased: receptionist minutes, calls, unique callers, AI usage or an employee's working time.