01
Treatment inquiries
Explains the treatments, packages and memberships you list, using approved wording only.
MED SPAS
An AI receptionist for med spas
that turns inquiries into consultations.
Med spa inquiries arrive at all hours, often from people comparing several clinics at once. An AI receptionist answers on your number, explains the treatments you offer in your words, books consultations with the right provider, handles rescheduling and follows up with inquiries that didn't book.Medical questions, candidacy and contraindications go to your licensed providers. The agent only shares the information you approve.
AI Receptionist for Med Spas · Inbound flow Live
- Inbound callConversation captured
- LeadQualification complete
- RoutingRule matched
- BookingNext step queuedReady
Illustrative workflow
Review AI Receptionist for Salons. A related guide to check alongside this page is AI Receptionist Pricing: Plans, Costs & What's Included.
WHAT IT HANDLES
The calls a med spa can't afford to miss.
02
Consultation booking
Books consultations and treatments by provider, duration and room or device availability.
03
Rescheduling and cancellations
Applies your cancellation policy and moves appointments so open slots can be refilled.
04
Pre-appointment instructions
Sends the preparation instructions you provide for each treatment.
05
Membership questions
Answers what your membership includes and passes billing changes to your team.
06
Lead follow-up
Follows up with callers who asked about pricing or availability but didn't book.
EXAMPLE
A Sunday evening inquiry.
Answered
Sunday, 9:10pm Someone calls asking about lip filler and whether you have availability this week.
Questions handled
Approved answers It explains what a consultation involves and what your listed pricing starts at, exactly as you wrote it.
Handed to a provider
Medical question When asked whether filler is safe with a specific medication, it explains a provider will answer that at the consultation and notes the question.
Consultation set
Booked It books Wednesday with your injector and sends your pre-consultation instructions.
Context for the provider
Monday Your provider sees the inquiry and the medication question before the consultation.
LIMITS
What it will not do in a med spa.
It does not give medical advice, assess candidacy or discuss contraindications. Those questions are recorded and passed to your licensed providers.
It does not promise results, describe outcomes beyond your approved wording, or offer discounts you haven't authorized.
It does not handle payment card details over the phone unless your setup includes a compliant payment flow.
Review this workflow with your team.
Bring one routine request and one exception. Review existing-number forwarding where supported, plus AI transparency.
COMMON QUESTIONS
Questions med spa owners ask.
Where your platform supports an integration or API, it books directly; otherwise it uses a connected calendar. We confirm which during the demo.
It can send a deposit or booking link your platform generates. It doesn't collect card numbers over the phone.
The greeting, tone and wording are set to your brand, and you approve the treatment descriptions it uses.
Yes, where callers have agreed to texts. Opt-outs are honored automatically.
Want to hear it on your own calls?
Secure your spotBook more consultations
from the inquiries you already get.
Secure your spot and we'll review your treatment menu, your booking rules and how inquiries are followed up today.