Smith.ai fits when
Call volume is low, you want a person to answer, and a captured lead passed to your team is the outcome you need.
COMPARISON
Smith.ai sells receptionist plans billed per call, with add-ons for booking, extended intake, extra CRMs and Spanish. Telephoned.pro builds an AI receptionist and the follow-up around it into your own tools, quoted per business. The right choice depends on how many calls you get and what has to happen after each one.Smith.ai figures below are from its public pricing page, checked October 20, 2026. Prices change, so confirm them with Smith.ai. Smith.ai is a trademark of its owner; Telephoned.pro is not affiliated with it.
Illustrative workflow
SMITH.AI PLANS
As shown on smith.ai/pricing on October 20, 2026. The page also offers AI-first, hybrid and human-first options; it does not say which option these plan prices apply to.
| Plan | Monthly price | Calls included | Overage |
|---|---|---|---|
| Starter | $300 | 30 | $11.50 per call |
| Basic | $810 | 90 | $10.50 per call |
| Pro | $2,100 | 300 | $8.50 per call |
| Enterprise | Custom | Custom | Custom |
ADD-ONS
Smith.ai's page lists appointment booking at $1.50 per call, extended intake at $1.50 per call, each CRM after the first at $0.50 per call and a dedicated Spanish line at $1.00 per call. Basic intake, 24/7 coverage and the first CRM are included, and plans are month to month with a 30-day money-back guarantee.
For a business with a handful of calls a month that wants a person on the line, that structure is simple and predictable. As volume grows, the per-call charges and add-ons grow with it, and the work after each call, such as follow-up and invoicing, still sits with your team.
SIDE BY SIDE
| Smith.ai | Telephoned.pro | |
|---|---|---|
| Pricing model | Monthly plan by number of calls, per-call overage and add-ons. | One-time implementation plus a monthly subscription, quoted per business. |
| Who answers | Its page describes professional call answering by real people, with AI options. | An AI receptionist on your existing number, with transfer or callback to your team for the calls you choose. |
| Booking | Available as a $1.50 per call add-on. | Part of the build, using your calendar and booking rules. |
| After the call | Intake details and integrations are passed to your team and CRM. | Follow-up, CRM updates and, on larger plans, invoicing and payment collection are automated. |
| Setup | No setup fees, per its page. | Workflows are mapped and built with you before launch, which is what the implementation fee covers. |
WHEN EACH WINS
Call volume is low, you want a person to answer, and a captured lead passed to your team is the outcome you need.
Calls follow recognizable patterns, booking is the goal, and the follow-up, CRM and billing work after the call is where things slip.
Your monthly call count, how many of those calls need booking or intake add-ons, and how much staff time the follow-up takes today.
RELATED RESOURCES
Book a call with your current monthly calls and what you pay. We will tell you plainly whether a built system costs less per completed booking, or whether you are better off where you are.